FAQ’s

Shopping Information

Which are your best selling products?

All our products have their fans, but Lip Balms and Shape-a-beard are our hot selling products.

What kind of people do you create your products for?

Working educated urban men who care about grooming and are caring enough to choose superior earth friendly products that don’t harm the environment.

Do You Ship Internationally?

Yes, We ship to most countries, and you can always email us at support@zoivanemen.com  to check about a certain destination. 

What Shipping Methods Are Available?

To ensure ease of selling and the best possible customer experience, we mandate delivery to all customers ship via delhivery, fedex and professional courier.

Payment Information

What Payment Methods Are Accepted?

We accept online payment, cash on delhivery and online transfer.

Is Buying On-Line Safe?

Yes, absolutely we are selling via reknowed e-commerce portals like amazon, flipkart, qtrove and smytten.

Orders and Returns

How do I place an Order?

You can place order via our website or any leading e-commerce portals like amazon, flipkart, qtrove and smytten.

Do I need an account to place an order?

You can place an order via guest account as well.

Who should I to contact if I have any queries?

You can either mail us on support@zoivanemen.com or call us on +91-
9727754006. We are always there to help you.

How Can I Cancel Or Change My Order?

Yes, the order can be changed or cancelled before the dispatch.

How Do I Track My Order?

Once the order is dispatched a tracking id will be send via mail through which you will be able to track your order.

How Can I Return a Product?

The products once sold can not be returned due to hygiene reasons.